Frequently Asked Questions
How can I cancel all of my MyPengo subscriptions.
By sending a text message
Send a text message with the word STOP to number 88400. (QUIT, CANCEL, UNSUBSCRIBE will all work). You will be unsubscribed from the service immediately and you will receive a confirmation message.
By sending an e-mail
Send an e-mail with your mobile number to info@mypengo.com. Within 24 hours you will be unsubscribed from the service (exception on weekend days, then you will be unsubscribed on Monday).
By calling our service number
You can call our support number at 1-888-517-7622.
Related topics
Do I need a new order code every time I download a content item?
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* THIS IS A SUBCRIPTION SERVICE. WHEN ORDERING YOUR FIRST CONTENT ITEM YOU WILL ENROLL INTO A SUBSCRIPTION. MYPENGO SUBSCRIPTION SERVICES INCURS A MONTHLY CHARGE DEPENDING ON YOUR CARRIER. T-MOBILE + CELLULAR ONE + VERIZON WIRELESS + SPRINT: WE WILL BE OFFERING 12 CREDITS FOR $9.99 PER MONTH. VIRGIN MOBILE: WE WILL BE OFFERING 24 CREDITS FOR $19.99 PER MONTH. AT&T: 27 CREDITS FOR $19.99 PER MONTH. SEE TERMS AND CONDITION FOR MORE INFO.
Supported carriers binary services: T-Mobile, Sprint, Verizon Wireless, AT&T and Cellular One. Alltel and Nextel/Boost may follow soon! Please keep checking this website to see that latest content updates as well as carrier updates. Supported Carriers textservices: T-Mobile, Sprint, AT&T, Alltel, Verizon Wireless, Cellular One and Nextel/Boost. For personal non-commercial use only. All rights reserved. Artist names are for identification purposes only. Usage of album artwork is only to promote CD sales, and no endorsement or sponsorship of MyPengo or its products by any musical artists or other parties is expressed or implied.
The MyPengo services is a subscription service which incurs a minimum daily/monthly charge depending on your carrier. Charges will appear on wireless bill or be deducted from prepaid balance. Standard/other charges may apply. Please take a look at our T&C for more detailed information.
Copyright 2008 MyPengo.