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Download questions

Why can't I download when I click on the link?

The WAP/GPRS settings might not be set up correctly on your mobile phone.
Your wireless carrier can help you to adjust your settings: on the support websites of the carriers detailed explanations can be found of how to store WAP/GPRS settings for your device.

Carrier support websites
- AT&T support
- Support website Verizon support
- T-Mobile support
- Sprint support

If you cannot find the information for your specific device, you can also call your carrier:

AT&T Wireless:
1-800-888-7600 (TDMA) or 1-866-293-4624 (GSM/GPRS)

Sprint:
1-888-211-4727

T-Mobile:
1-800-937-8997

Related topics

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I haven't received my download link. What is the problem?

My download link has arrived, where can I find it on my cell phone?

What do I do with the download link on my cell phone?

Why can't I set my download as my SMS sound?

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Need help ordering? Please check FAQ

TIP: Select your phone and carrier, then you will only see the content your phone supports.

* THIS IS A SUBCRIPTION SERVICE. WHEN ORDERING YOUR FIRST CONTENT ITEM YOU WILL ENROLL INTO A SUBSCRIPTION. MYPENGO SUBSCRIPTION SERVICES INCURS A MONTHLY CHARGE DEPENDING ON YOUR CARRIER. T-MOBILE + CELLULAR ONE + SPRINT: WE WILL BE OFFERING 12 CREDITS FOR $9.99 PER MONTH. VIRGIN MOBILE: WE WILL BE OFFERING 24 CREDITS FOR $19.99 PER MONTH. AT&T: 27 CREDITS FOR $19.99 PER MONTH. SEE TERMS AND CONDITION FOR MORE INFO.

Supported carriers binary services: T-Mobile, Sprint, AT&T and Cellular One. Alltel and Nextel/Boost may follow soon! Please keep checking this website to see that latest content updates as well as carrier updates. Supported Carriers textservices: T-Mobile, Sprint, AT&T, Alltel, Cellular One and Nextel/Boost. For personal non-commercial use only. All rights reserved. Artist names are for identification purposes only. Usage of album artwork is only to promote CD sales, and no endorsement or sponsorship of MyPengo or its products by any musical artists or other parties is expressed or implied.
The MyPengo services is a subscription service which incurs a minimum daily/monthly charge depending on your carrier. Charges will appear on wireless bill or be deducted from prepaid balance. Standard/other charges may apply. Please take a look at our T&C for more detailed information.

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